Shipping Policy

Domestic 

Shipment processing time

All orders are processed within 1-2 business days.

Shipping rates and delivery estimates

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to P.O boxes

Shipment confirmation and order tracking

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

PRE-LAUNCH ORDERS

PRE-SALE orders will expect a 2-3 week shipment. We truly appreciate your support to purchase during our pre-sale, your orders will be shipped with confirmation as soon as possible.

Customs, duties, and taxes

YUUMA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

YUUMA is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

Returns Policy

For more information read more here at our Return Portal