XMAS GIFT: JOIN THE CLUB FOR $15 OFF YOUR FIRST PURCHASE!

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Refund Policy

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  •  Unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds 

When approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 Click here to process your return - Return Portal

Most Popular Questions

Totally okay! Through our Returns portal, you can easily exchange your bag for a different color. Test it out and see if she is the one!

Most definitely! Sometimes family & friends dont know what YOU really want! Through our Returns Portal, you can easily place in the order number to process your exchange.

The diaper bags come with adjustable straps to accustom to all heights. Try adjusting the holes for a shorter length (;

Absolutely! Opt-in for store credit instead of a return through our Returns portal. Happy Shopping (: